Dispatch
The department or service that assigns loads and routes to drivers.
Definition
Dispatch refers to the process of assigning freight loads and routing to drivers. At large carriers, dispatchers are company employees who manage driver assignments, home time, and route planning. Owner-operators may use independent dispatch services (typically charging 5-10% of gross revenue) or self-dispatch using load boards. Good dispatch maximizes loaded miles and minimizes deadhead.
FAQ
What does Dispatch mean?
The department or service that assigns loads and routes to drivers.
Why is Dispatch important for truck drivers?
Understanding dispatch is essential for truck drivers because it directly impacts your daily operations, pay, or compliance. Dispatch refers to the process of assigning freight loads and routing to drivers. At large carriers, dispatchers are company employees who manage driver assignments, home time, and route planning.